Privacy Policy

We may collect the following information when you contact us, make an enquiry or book a tour:

• Full name
• Email address and phone number
• Preferred or intended visit date
• Tour or service of interest
• Group size and relevant booking details
• Messages, accessibility needs or special requests

We do not sell or trade your personal information. We share only the information necessary to provide your requested service with:

• Cat Ba Beyond staff responsible for enquiries and tour operations
• Guides, attractions, transport providers or other suppliers directly involved in your booking
• Authorities or professional advisers when disclosure is required by law

We use reasonable administrative and technical safeguards to protect personal information from unauthorised access, loss, alteration or disclosure. Access is limited to people who need the information to deliver your service.

This website remembers your language choice using browser storage and a preference cookie. It also saves an unfinished enquiry in your browser so you can return to it. Clearing this website’s browser data removes those saved preferences and drafts. The current website does not include an analytics or advertising tracker. If you follow a WhatsApp, Zalo or Telegram link, the privacy practices of that service apply.

Subject to applicable law, you may:

• Ask what personal data we hold about you
• Request correction of inaccurate information
• Request deletion of information that is no longer required
• Withdraw consent where processing relies on consent
• Raise a privacy concern or ask how your data is handled